Westbill Support Ticket: #CBK-734-15071
I have a number of issues that I raised in this ticket and not one of them was addressed by westbill support. I was double billed, I was download limited after 11 videos & 1.5 GBs of data, and I was unable to access the site earlier (I do have access now but the ticket when it was opened originally showed it expired 15 hours into a 3 month subscription.) Below is the ticket opened and where it showed membership expired as well as their response and the 2 transactions on my bank account.
Westbill Contact Form Request
-------------------------------------------------------
* Question: I have a few issues/questions.
1. Why is my bank is showing I was billed twice for membership?
2. Why was I only able to downloand 1.5 GBs before being told I reached a limit when the site advertises no restrictions and nothing in terms of service about a limit either "100% Exclusive Content
All our videos are EXCLUSIVE - you won't see our content on other sites. Stream our videos on your computer in real-time, or download & keep them with no restrictions."
3. Why can I not access anything today. I logged in and its telling me I need to upgrade to premium.
* Member ID: 5727008
* Join Date: Thu, 23 May 2024 08:27:55 -0400
* Expire Date: Thu, 23 May 2024 21:09:24 -0400
* Status: Expired
* Trial: No
* Username: nomansland404
This was the response I got.
"Hello,
Upon checking, the current membership you have can only access Upskirtjerk.com scenes.
If you wish to access all scenes, you can upgrade your membership on the site.
Best regards,
Westbill Support
"
5/23/2024
N/A
a
Epoch *kbproducti Scottsdale Ca
$59.85
Pending 5/23/2024
Transaction info
DescriptionEpoch *kbproducti Scottsdale Ca
Typea
5/23/2024
N/A
a
Epoch *kbproducti Scottsdale
$59.85
Pending 5/23/2024
Transaction info
DescriptionEpoch *kbproducti Scottsdale
Typea
I have a number of issues that I raised in this ticket and not one of them was addressed by westbill support. I was double billed, I was download limited after 11 videos & 1.5 GBs of data, and I was unable to access the site earlier (I do have access now but the ticket when it was opened originally showed it expired 15 hours into a 3 month subscription.) Below is the ticket opened and where it showed membership expired as well as their response and the 2 transactions on my bank account.
Westbill Contact Form Request
-------------------------------------------------------
* Question: I have a few issues/questions.
1. Why is my bank is showing I was billed twice for membership?
2. Why was I only able to downloand 1.5 GBs before being told I reached a limit when the site advertises no restrictions and nothing in terms of service about a limit either "100% Exclusive Content
All our videos are EXCLUSIVE - you won't see our content on other sites. Stream our videos on your computer in real-time, or download & keep them with no restrictions."
3. Why can I not access anything today. I logged in and its telling me I need to upgrade to premium.
* Member ID: 5727008
* Join Date: Thu, 23 May 2024 08:27:55 -0400
* Expire Date: Thu, 23 May 2024 21:09:24 -0400
* Status: Expired
* Trial: No
* Username: nomansland404
This was the response I got.
"Hello,
Upon checking, the current membership you have can only access Upskirtjerk.com scenes.
If you wish to access all scenes, you can upgrade your membership on the site.
Best regards,
Westbill Support
"5/23/2024
N/A
a
Epoch *kbproducti Scottsdale Ca
$59.85
Pending 5/23/2024
Transaction info
DescriptionEpoch *kbproducti Scottsdale Ca
Typea
5/23/2024
N/A
a
Epoch *kbproducti Scottsdale
$59.85
Pending 5/23/2024
Transaction info
DescriptionEpoch *kbproducti Scottsdale
Typea
