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General support, technical, report problems, deadlinks & other tech queries
 #17906  by Bobfather
 Sat May 21, 2016 9:40 pm
I have found that a large number of full HD videos are out of Sync (audio behind video) when I use VLC. I do not have the problem with other players. One thought I have a new 4K display, and only have noticed the issue on this display.
 #17999  by Bobfather
 Fri May 27, 2016 9:22 pm
I have tried the shortcuts, but the lag is so bad it does not work 3-5 seconds at least. Here is my system report.
General
Operating System Microsoft Windows 10 Education
Central Processor Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
User Name bob
Graphics
Video Adapter Intel(R) HD Graphics 4600
Video Memory 1.00 GB
Screen Resolution 3840 x 2160
Storage
Total Memory 13.90 GB
Free Memory 4.39 GB
Total Hard disk 231.75 GB
Free Hard disk 183.42 GB
I/O
Mouse HID-compliant mouse
Keyboard USB Input Device

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Operating System
Computer System
Computer Name DESKTOP-CJUA6DD
User Name Bob H
Organization N/A
Operating System
OS Name Microsoft Windows 10 Education
OS Version 10.0.10240
Product ID 00328-00074-56845-AA580
System Up Time 5/24/2016 10:29:59 PM
Internet Explorer Version 11.0.10240.16841
Microsoft DirectX Version DirectX 11
OpenGL Version 10.0.10240.16384 (th1.150709-1700)
Registry
Maximum Size 4095 MB
Current Size 113 MB
Status OK

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Processor MainBoard
Central Processor
CPU Name Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
Code Name N/A
Manufacturer GenuineIntel
Current Clock Speed 1100 Mhz
Max Clock Speed 3201 Mhz
Voltage 0.9V
External Clock 100 Mhz
Serial Number BFEBFBFF000306C3
CPU ID Intel64 Family 6 Model 60 Stepping 3
Socket Designation SOCKET 0
CPU Internal L1 256 KB
CPU Internal L2 1024 KB
CPU Internal L3 6144 KB
Motherboard
Model B85M-DS3H-A
Manufacturer Gigabyte Technology Co., Ltd.
Serial Number To be filled by O.E.M.
BIOS Name BIOS Date: 08/10/15 10:21:59 Ver: 04.06.05
BIOS Vendor American Megatrends Inc.
SMBIOS Version F2
BIOS Date 8/10/2015
BIOS Features
PCI is supported Yes
BIOS is Upgradable (Flash) Yes
BIOS shadowing is allowed Yes
Boot from CD is supported Yes
Selectable Boot is supported Yes
BIOS ROM is socketed Yes
EDD (Enhanced Disk Drive) Specification is supported Yes
Int 13h - 5.25 /1.2MB Floppy Services are supported Yes
Int 13h - 3.5 / 720 KB Floppy Services are supported Yes
Int 13h - 3.5 / 2.88 MB Floppy Services are supported Yes
Int 5h, Print Screen Service is supported Yes
Int 9h, 8042 Keyboard services are supported Yes
Int 14h, Serial Services are supported Yes
Int 17h, printer services are supported Yes
ACPI supported Yes
USB Legacy is supported Yes

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Memory Device
Memory Resource
Total Memory 13.90 GB
Used Memory 9.49 GB
Free Memory 4.41 GB
Memory Usage 68%
Physical Memory
Memory Bank BANK 0
Description Physical Memory 0
Device Locator ChannelA-DIMM0
Capacity 4.00 GB
Speed 1333 Mhz
Manufacturer Micron
Data Width 64 bit
Memory Type EISA
Form Factor DIMM
Physical Memory
Memory Bank BANK 1
Description Physical Memory 1
Device Locator ChannelA-DIMM1
Capacity 2.00 GB
Speed 1333 Mhz
Manufacturer Micron
Data Width 64 bit
Memory Type EISA
Form Factor DIMM
Physical Memory
Memory Bank BANK 2
Description Physical Memory 2
Device Locator ChannelB-DIMM0
Capacity 4.00 GB
Speed 1333 Mhz
Manufacturer Micron
Data Width 64 bit
Memory Type EISA
Form Factor DIMM
Physical Memory
Memory Bank BANK 3
Description Physical Memory 3
Device Locator ChannelB-DIMM1
Capacity 4.00 GB
Speed 1333 Mhz
Manufacturer 0118
Data Width 64 bit
Memory Type EISA
Form Factor DIMM
 #18007  by Bobfather
 Sun May 29, 2016 3:56 am
Is Joy of Feet, one of your sites. It is happening on those videos too. This is weird it only happens on videos from UK and on VLC. I am in the USA? Could it be a codec or something?
 #18008  by admin
 Sun May 29, 2016 5:14 am
Bobfather wrote:Is Joy of Feet, one of your sites. It is happening on those videos too. This is weird it only happens on videos from UK and on VLC. I am in the USA? Could it be a codec or something?


All our site are below in my sig :)
 #18022  by Bobfather
 Mon May 30, 2016 6:14 am
Downgrading VLC to 2.2.1 from 2.2.2 seems to have fixed the problem. Turns out the issue was with wmv files. Thanks for your help. There is a chance I am rushing to conclusions as I have only tried a couple of files.